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matelso optimally connects telephony, chat, email or contact forms. Our intelligent lead management simplifies communication and enables you to achieve better marketing results.
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Call Tracking

MarTech phone call analysis software for companies, agencies & portals to get valuable data from inbound calls.

Call Tracking in detail
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7 Mar 2021

matelso Dashboard – A site that says it all

Conquering the data jungle – the matelso dashboard

Google Analytics, Google Ads, email reporting, call lists, etc. Every marketer knows these data sources but can trends and results really be identified easily? Is analyzing marketing data appealing and clear? We couldn’t see the wood for the trees anymore – this is why we created the matelso dashboard.

We needed a solution: a dashboard that anyone could use from anywhere. We would like to make this available to you free of charge.

The following was important for us:

  1. The correlation between marketing expenditure or campaigns and the leads generated from them – at a glance.
  2. Everyone in the team should be able to access it at any time and there should be regular reports emailed to stakeholders.
  3. We wanted to have an overview of the contacts and, in the case of calls, information about whether someone answered the phone.
  4. For the website, we wanted a few KPIs so we could assess performance at a glance.
  5. The comparison to the period before the observation period was fundamentally important for us to be able to evaluate optimizations.

Now to the result. And yes, it’s true: you can set this dashboard up for yourself within a few minutes if you use Google Analytics, without any prior knowledge and without spending a cent.

The matelso Dashboard:

The following video explains exactly how to set up the dashboard. Link

Overview and filter:

Here, you can filter by the source of the website visitor, set a time period and see Google Ads spend, users on the website and the total number of leads at a glance. In addition, the dashboard can also be personalized; there is a notes field and in the top right, you can drag and drop your logo.

The website and interactions in detail:

This overview is divided into 3 sections. On the left, you will see the user sources and expenses. In the center, there are important KPIs relating to the website. On the right, you will see interactions and contacts.

Demographics, call dashboard and customizable area:

The third sector details the origin of the users and further demographic data. The call dashboard is in the center and on the right, you can incorporate your own tables and charts that are specifically tailored to your business. Examples could include sales from e-commerce, call analysis per location/sales agent or information about Facebook Ads.

Call Dashboard:

For many companies, calls are still the most important conversion channel, especially for high-priced and advice-intensive products. Therefore, having an overview of calls, missed calls and the distribution over weekdays and times is very important, particularly for capacity management. It also allows you to identify problems quickly.

Mar 7, 2021

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