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TOOLS & SERVICES

The tools to increase your success in marketing & sales

 

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Our portfolio is complex – but it’s very easy to use

Like many providers in the software-as-a-service sector, matelso also faces the challenge of rendering the IT solution less complex, thus making the benefits available to the customer or user as simply as possible.

With its modular Control Panel, matelso is able to offer a solution package adapted to the individual needs of each customer.

OUR TOOLS - AN OVERVIEW

toobox-big ENG

 

Virtual TC system

Using matelso technology allows you to access a range of useful functions offered by modern telecommunication systems, without having to purchase your own hardware.

 

callbackoptin

 

voicemail

 

timebasedrouting

 

routingqueues

 

precall

 

callrecording

 

blacklist

 

ivrfunction

 

storefinder

 

conversion-tracking

 

More than just a TC system

However, matelso offers you much more than just TC system features. The core business clearly lies in considering the voice channel as an important business channel. Whether for marketing or sales – calls and auditory contact are extremely important for companies.
Call Tracking
 
 

Call Tracking

dynamictracking

 

statictracking

 

Benefits for your sales teams

Complete control over all incoming calls. Never miss a call again. 100% transparency regarding availability and qualitative evaluation of calls are important features that create real added value for your sales teams.

Click 2 Call

callback

 

webcall

 

Benefits for your marketing team

Combining campaigns, advertising measures, or complete customer journeys with calls is used as a basis for making better marketing decisions. Call Tracking provides important insights via the voice channel with minimal effort. But image measures such as branding the calls with whisper sounds are also exciting features for your marketing team.
 
 

Campaign Management

campaignmgm

 

Call Messaging

callmessaging

 

Benefits for your management team

100% transparency in the call channel. Easy to integrate into existing management tools. Fast, direct reporting of performance-relevant KPIs.

Reporting

emailreports

 

studioconnect

 

dashboard

 

dataexport

 

Benefits for your IT & Technology department

Call Tracking is easy to integrate. No adjustments to the existing telephone system are necessary. It is possible to simply integrate the Search & Replace script via the Google Tag Manager. Nevertheless, the technology offers countless possibilities when using the API interface.

S & R Script </>

script

 

channelselector

 

poolselector

 

API Interface

customcon

 

customrep

 

Integrations 2.0

int-anastd

 

int-anaexp

 

int-intelliad

 

int-custom

 

You can’t manage what you can’t measure.

Frank Froux - CEO matelso GmbH

WORKS WITH

 

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