matelso platform –
features
The matelso platform for a communication based lead management creates a massively shortened toolchain, more valuable leads for the same budget as well as better insights and data about your customers. It is based on four elements: our Webmaster Plugin, the intuitive Workspace, the Communication Cockpit and the Data Distributor.
matelso modules
The Webmaster Plugin is the starting point to centrally provide and track all relevant interaction points on your website – simple and efficient, all from one source.
Our Workspace is your key to never losing valuable leads and contacts again – a true empowerment for your marketing and sales department.
The Communication Cockpit is the brain and heart of the matelso platform: Here you build up and expand the knowledge and valuable insights about your leads – in future also with smart algorithms and data models.
The Data Distributor is the bridge between the matelso platform and your third-party systems such as CRM and analytics tools – the simple and efficient integration creates additional value out of your data and improves marketing results.
The power of matelso platform
Configure Conversation Points
In this way you shorten your entire toolchain – fast, easily and from a single source.
Script / Tag Manager
The Webmaster Plugin is a simple script that you can configure as described in the first step and then easily and conveniently insert into your website – the code can be integrated over the Tag Manager via copy paste. Using the Tag Manager, you can also conveniently and efficiently integrate a specific WMP in each individual page, which defines exactly who can be reached via which channel and when. For example, you can clearly define down to your service offerings who gets to see the contact details.
Contact Bar
The Contact Bar is what users get to see on your site: All the contact points you want to offer for direct interaction are clear and intuitive to use. Users will then always see the contact points customized for the specific page.
Queue
All conversations can be easily accepted. They are centrally available to all relevant stakeholders. No contact is lost anymore, no lead goes cold.
Availability & Stats
The statistics widgets additionally visualize important information to optimize communication processes and increase team productivity. All data on contacts, individual conversations, and unaccepted requests are visible here at a glance.
Communication Cockpit
CRM data recording –
contact & company
Lead Value Area
In the Lead Value area of the Communication Cockpit, users can immediately enter important data for lead scoring and thus massively accelerate the sales process – such as a star rating or what budget is available to the lead. This freely configurable area provides all marketing and sales staff with the information they need to turn leads into buyers.
Communication History
Data Distributor
