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5 Apr 2024

B2B Lead Gen Campaigns: 5 practical tips for more success

Guest article by Ercan Kantar, Founder & CEO of Supersol IT Solutions

The importance of lead gen campaigns in B2B

In the B2B world, it is particularly important to continuously generate new qualified leads. They are the fuel of a successful sales pipeline. In contrast to B2C sales, marketers and sales specialists in B2B companies have to respond much more individually to the needs of their potential customers from various target industries. It is therefore important to outperform the competition in terms of market awareness and reach. To do this, it is essential to target the right customers precisely. The key: B2B marketers should develop strategic lead gen campaigns that offer their potential customers real added value and create meaningful connections.

So if you are a B2B marketer and want to generate better and more leads for your business, you can follow these 5 practical tips to achieve just that:

5 tips for better B2B lead campaigns

Tip 1: Know your ideal customer inside and out

Before you dive into the depths of implementation, take a step back first! Ask yourself the most important question for any marketing campaign: “Who would my customer want to be and why?” In short: define your “ideal customer profile” – also known as the Ideal Customer Profile (ICP). With this detailed description of the target companies and decision-makers, you can plan and implement your lead campaigns much more precisely. After all, these are precisely the organizations and people who will benefit most from your products or services.

Important: The ICPs – there may well be several – should include all the details about your ideal and targeted B2B customers. This information includes

  • Target/desired industry
  • Preferred locations
  • number of employees
  • Number of customers
  • Annual turnover

However, this also includes information that delves even deeper into the specific processes of the desired customers and requires specific research and your own experience. For example

  • Specific pain points of the respective company/industry
  • Decision-making paths in the purchasing process
  • Preferred communication channels
This may well require more resources at the beginning. In the implementation phase, however, the insights gained will make many things easier and the company and product messages can be tailored more precisely, thus maximizing the success of the campaign.

Tip 2: Offer tailored content for your target group

“Content is king”, especially when it comes to B2B lead generation. In this environment, you now need more than a run-of-the-mill standard sales brochure. The aim is to create engaging and useful content that is precisely tailored to the needs and challenges of your target customers. Real lead magnets play a decisive role here: they not only attract prospective customers, but also retain them in the long term thanks to their high added value. 

These include

  • in-depth blog posts 
  • Detailed industry reports and assessments 
  • informative white papers for download
  • interactive, exclusive webinars
  • checklists and cheat sheets
The key to success always lies in the benefits for the potential customer. So be creative: share eye-catching infographics or short videos with useful tips, not only on LinkedIn, but also on platforms such as Instagram. It is also important to always offer valuable content that positions you as a thought leader. In the B2B sector, trust counts more than anything else. Therefore, avoid empty promises and instead focus on building long-term relationships.

Tip 3: Turn your website into a lead generation machine

Your potential customers are attracted by your valuable content. Great! Now you need to make sure they know what to do next. Provide a link with a clear call to action (CTA) for each piece of content. This should lead to specific landing pages where the potential customer is prompted to take the next step. This is a crucial step in the conversion from prospect to lead. 

Particularly important: Build the page and any forms with a specific goal in mind – for example:

 

  • Collecting email addresses for a downloadable resource 
  • Signing up for a free trial 
  • Registration for a webinar
  • Entering contact details for a personal appointment

Keep the form short and sweet. Avoid any unnecessary information. If you don’t know in advance what you want to do with a piece of information, no problem. Just leave the field blank. And…

… optimize the site for mobile devices to ensure a smooth user experience. Also consider using live chat or chatbots to provide instant support and capture leads in real time. This way, you are well prepared to build the relationship with the customer.

Tip 4: Use tools and information sources for lead nurturing

Not all leads are immediately ready to make a purchase. By providing relevant and valuable information at the right time, you can guide them through the sales funnel in a targeted manner. It is important to avoid an information overload immediately after the lead has been acquired.

For example: send a maximum of one automated onboarding email per day that explains step by step how your product or service solves the customer’s problem. Consider using marketing automation tools to create personalized content and timely follow-ups. You should also rely on public information sources to further qualify your leads. These sources include

  • the company’s corporate website 
  • the LinkedIn profile of the contact person 
  • Quarterly reports for listed companies
This data serves as filter criteria for subsequent activation emails and helps to personalize the content of the communication. This increases the opening and response rates – and therefore the marketing success.

Tip 5: Always be personally approachable

When the customer is close to making a purchase, things have to move quickly. Everyone has experienced it in their day-to-day work: after an eternal email ping-pong on a certain topic, you called your colleague and solved the problem directly within a few minutes. According to the motto: “Good thing we spoke on the phone!” At work, the good old telephone is still often the most popular way of contact. In the B2B world, it’s usually about customized solutions – communication between people.

However, it is important to respect the customer’s preferred contact channel. If the customer has asked for information via a contact form, don’t call back straight away, but reply by email first. However, you should of course refer back to the telephone contact channel.
Standardized content and FAQs on the website do not always lead to the desired result – but a phone call often does. That’s why it’s essential to enable customers to contact you by phone at every stage of marketing communication. Include your telephone number in every call-to-action and always be available – at least via voicemail, including the promise of a prompt callback. This way, everything goes much faster at the decisive point of the customer journey – i.e. the conclusion.

Bonus tip: continuously measure and analyze the success of your campaign

This is so important that it should almost be “tip number 0”. Lead generation is an ongoing business process that must always be optimized. However, you can only improve what you can measure. So continuously monitor the performance of your campaigns by evaluating key metrics such as website traffic, conversion rates, call rates and lead quality. Use this data to determine what is working well and what is not.

And: always derive measures from this to optimize your B2B lead campaigns for maximum efficiency.

Conclusion

A well thought-out B2B lead gen campaign doesn’t have to be complicated. By focusing on your ideal customer profile, creating valuable content, using your website and social channels effectively, keeping contact warm and always remaining responsive to your customer, you can attract qualified leads and turn them into loyal customers. The key is to offer high quality solutions and demonstrate the added value your business can bring to the customer. Stay agile, measure your results and optimize your strategies as needed to ensure long-term success.

Our guest author Ercan Kantar:

Our guest author Ercan Kantar is the founder & CEO of the consulting company Supersol IT Solutions and an absolute specialist in the areas of intelligent data analysis, web and app tracking and customer journey analysis.

Apr 5, 2024

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