matelso platform notifications: Never miss a lead again
matelso platform notifications: Many roads lead to Rome – or better into the consciousness of matelso platform users.
With attention-grabbing notifications, the platform supports you in making your lead management better, faster and more effective. Ultimately the solution helps you sell more.
With the matelso platform and the integrated web tracking technology, you get deep insights into the data of each individual lead in advance – web pages, shopping cart value, browsing behavior etc. This way, you not only never miss a lead again, but you are always one step ahead of every prospect.
There are several ways to do this:
Browser notifications
The easiest way to stay up to date and keep your leads on screen are the audio-visual notifications directly in the matelso platform – freely configurable as you need them.
SMS – directly to mobile
You may not believe it, but the classic SMS is still an important contact point in communication. We can also serve this channel with our notification options from the matelso platform.
This is how it could look in real life:
Google Chat
Google Chat, which is interesting as a notification channel, can also be quickly and easily integrated into the individual lead management processes by means of a code. A simple script is all it takes to push not only the actual lead into the messenger, but also all the important values that can be individually configured – such as the shopping cart value or the product viewed on the website.
The result then looks something like this in the chat:
The most important example for our notifications is the WhatApp chat. This channel is so firmly anchored in people’s lives that it should not be missing from any lead management process.
Share leads as a link and create a seamless user experience
Every conversation that flows into the matelso platform is basically shareable as a link, so that every lead can be seamlessly passed from one user to another.
- This results in the following benefits:
- Seamless forwarding of specific inquiries to other users
- Specialists can be brought into the conversation quickly and easily
- Improvement of the customer experience
- Increase customer satisfaction and brand loyalty
Configure additional notifications for more messengers and mail accounts via Zapier
With the marketing automation tool Zapier, you can also easily, quickly and efficiently integrate additional channels as notifications into your workflow to make your work easier.
The clear advantage for every marketer: Via this integration, the lead data that is most important to you can be pushed directly into the notification, even outside the Google cosmos, and you have everything at your fingertips that you need for a quick response to a request – shopping cart value, behavior on the website or customer/non-customer.
This works analogously with other tools like make.com.
Conclusion
The matelso platform’s notifications reliably ensure that no lead is ever lost again and that companies can keep an eye on incoming contact requests at all times – whether on the desktop in the office or on the cell phone on the move. The result: fast and seamless lead management & sales processes that offer a real competitive advantage.
Our consulting team will be happy to advise you on which integrations are still possible to make your workflow more efficient than before.
