matelso logo 2022 brand
matelso logo 2022 brand
matelso platform
matelso optimally connects telephony, chat, email or contact forms. Our intelligent lead management simplifies communication and enables you to achieve better marketing results.
matelso platform in detail
Call Tracking

MarTech phone call analysis software for companies, agencies & portals to get valuable data from inbound calls.

Call Tracking in detail
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Marketing Use Case
How the matelso platform boosts your marketing.
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Sales Use Case
How the matelso platform boosts your sales process.
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E-Commerce Showcase

Showcase of the matelso platform in E-Commerce

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B2B Lead Gen Use Case

How does the matelso platform help with B2B Lead Gen campaigns?

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Features
What capabilities does our matelso platform offer? All features at a glance.
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Consulting
Do-it-with-me instead of DIY: Work with our consultants to really get the most out of the platform.
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Consulting
Do-it-with-me instead of DIY: Achieving more together with our consultants.
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Use Cases

Three industries that should rely on call tracking: B2B, automotive and agencies!

Learn
BlogThrough our blog, we share knowledge and insights with our readers – always useful, always interesting.
WebinarsWith our matelso webinars, you can experience our MarTech technologies and solutions and get valuable tips for your online marketing.
Knowledge BaseOn our matelso Knowledge Base you can delve deep into the engine room of our Call Tracking and MarTech technology.

Connect

CareerCreating a new data-based era of communication – if you share this vision, we should get to know each other.
Partner modelHelp your customers better understand and manage their customer journey – while also generating a new revenue stream.

matelso

About UsThe MarTech company matelso – we stand for innovative and simple solutions that make your marketing more efficient.
NewsroomNews, press releases and more – all news about matelso at a glance.

I would like to book a 0800 service number. How do I do that?

An 0800 number is a service number which takes over the connection charges of the caller. The connection charges are then due for the recipient.

A 0800 service number has different conditions depending on the country. This article refers to German 0800 service numbers.

An 0800 service number cannot be booked directly via the control panel.
There are guidelines of the German Federal Network Agency for the booking of 0800 numbers / pools, which have to be observed.

Therefore, please contact service@matelso.com if you would like to book an 0800 number/pool.

Procedure:
1. You have to apply for the service number yourself at the German Federal Network Agency.
You can find help here:
https://www.bundesnetzagentur.de/DE/Fachthemen/Telekommunikation/Nummerierung/0800/0800_node.html

2. You receive a notification of service from the Federal Network Agency

3. You send the delivery notice to matelso (service@matelso.com) with the information to which subscriber ID and in which pool size it should be booked.

4. matelso will contact you as soon as the number pool has been activated. The call tracking pool can then be set up as usual.

Important!
The application for the number can take up to 3 weeks. Please arrange this in good time.

Good to know for agencies:
Agencies can apply for service numbers themselves at the Federal Network Agency (see link above) and send the allocation notices to matelso. The numbers are then stored at matelso and can be used by you for your customers if required.